Privacy Policy

Personal Information

When you create an account or make a purchase, we collect:

• Name and contact information (email, phone, address)
• Payment information (credit card details, billing address)
• Account credentials (username, password)
• Purchase history and preferences

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and location data
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our site
• Referral source and search terms

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze website traffic and user behavior
• Personalize content and advertisements
• Improve our services and user experience

We use your personal information for the following purposes:

Order Processing and Customer Service

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support and respond to inquiries
• Handle returns, exchanges, and refunds

Account Management

• Create and maintain your account
• Authenticate your identity
• Provide personalized recommendations
• Save your preferences and purchase history

Marketing and Communications

• Send promotional emails and newsletters (with your consent)
• Notify you about sales, new products, and special offers
• Conduct surveys and gather feedback
• Display targeted advertisements

Legal and Security

• Comply with legal obligations and regulations
• Prevent fraud and protect against security threats
• Enforce our terms of service
• Resolve disputes and legal claims

We may share your personal information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who help us operate our business:

• Payment processors (Stripe, PayPal)
• Shipping companies (FedEx, UPS, USPS)
• Email service providers
• Analytics and advertising platforms
• Customer support tools

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our terms of service

We implement appropriate technical and organizational measures to protect your personal information:

Technical Safeguards

• SSL/TLS encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication systems
• Firewall protection and intrusion detection

Organizational Measures

• Employee training on data protection
• Limited access to personal information on a need-to-know basis
• Regular review and update of security policies
• Incident response procedures

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

• Request a copy of the personal information we hold about you
• Receive your data in a portable format
• Transfer your data to another service provider

Correction and Updates

• Update or correct inaccurate personal information
• Complete incomplete information
• Modify your account preferences

Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your data
• Object to certain types of processing

Marketing Communications

• Opt out of marketing emails at any time
• Manage your communication preferences
• Withdraw consent for marketing activities

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards.

For transfers from the European Economic Area (EEA), we rely on adequacy decisions, standard contractual clauses, or other approved transfer mechanisms.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:

• Account Information: Until you delete your account or request deletion
• Purchase Records: 7 years for tax and legal compliance
• Marketing Data: Until you opt out or withdraw consent
• Website Analytics: 26 months from collection
• Support Communications: 3 years from last contact

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

For significant changes, we may also send you an email notification or display a prominent notice on our website.

If you have any questions about this Privacy Policy or our privacy practices, please contact us: